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"id": "logic-apps-consumption", "name": "Azure Logic Apps - Consumption Tier", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "logic-apps-standard", "name": "Azure Logic Apps - Standard Tier", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.95, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "api-management-developer", "name": "Azure API Management - Developer Tier", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "api-management", "name": "Azure API Management - Basic, Standard, Premium Tiers", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.95, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "integration-service-environment", "name": "Azure Integration Service Environment (ISE)", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "automation-runbook", "name": "Azure Automation - Runbook Execution", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "automation-dsc", "name": "Azure Automation - DSC (Desired State Configuration)", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "azure-synapse-dedicated-sql", "name": "Azure Synapse Analytics - Dedicated SQL Pools", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "azure-synapse-serverless-sql", "name": "Azure Synapse Analytics - Serverless SQL Pools", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "azure-synapse-spark", "name": "Azure Synapse Analytics - Spark Pools", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "azure-cognitive-services", "name": "Azure Cognitive Services", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "azure-ai-search", "name": "Azure AI Search", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "azure-ml-online-endpoints", "name": "Azure Machine Learning - Online Endpoints", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "azure-ml-compute-clusters", "name": "Azure Machine Learning - Compute Clusters", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "azure-databricks", "name": "Azure Databricks", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.95, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "power-bi-embedded", "name": "Power BI Embedded", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "azure-hdinsight", "name": "Azure HDInsight", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "exchange-online", "name": "Exchange Online", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "sharepoint-online", "name": "SharePoint Online", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "onedrive-business", "name": "OneDrive for Business", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "microsoft-teams", "name": "Microsoft Teams", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "m365-apps", "name": "Microsoft 365 Apps (Office Desktop Apps)", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "purview-dlp", "name": "Microsoft Purview - Data Loss Prevention (DLP)", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "defender-office365", "name": "Microsoft Defender for Office 365", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "intune", "name": "Microsoft Intune", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "intune-suite", "name": "Microsoft Intune Suite (Advanced Management Add-ons)", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "windows-autopatch", "name": "Windows Autopatch", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "wufb-deployment", "name": "Windows Update for Business Deployment Service", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "defender-endpoint", "name": "Microsoft Defender for Endpoint", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "defender-vulnerability-mgmt", "name": "Microsoft Defender Vulnerability Management", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "defender-cloud-apps", "name": "Microsoft Defender for Cloud Apps", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "teams-phone", "name": "Microsoft Teams Phone System", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "microsoft-bookings", "name": "Microsoft Bookings", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "microsoft-whiteboard", "name": "Microsoft Whiteboard", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "power-bi-premium-capacity", "name": "Power BI Premium Capacity", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "power-apps", "name": "Power Apps", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "power-automate", "name": "Power Automate", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "power-virtual-agents", "name": "Power Virtual Agents / Copilot Studio Bots", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "sharepoint-syntex", "name": "SharePoint Syntex", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": 99.9, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "microsoft-planner", "name": "Microsoft Planner", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "microsoft-forms", "name": "Microsoft Forms", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "microsoft-loop", "name": "Microsoft Loop", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "microsoft-whiteboard-client", "name": "Microsoft Whiteboard (Client Application)", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "microsoft-stream-sharepoint", "name": "Microsoft Stream (on SharePoint)", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "microsoft-to-do", "name": "Microsoft To Do", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "microsoft-lists", "name": "Microsoft Lists", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "microsoft-sway", "name": "Microsoft Sway", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "viva-engage", "name": "Viva Engage (formerly Yammer)", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "viva-insights-personal", "name": "Viva Insights (Personal Insights)", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "viva-topics", "name": "Viva Topics", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null }, { "id": "viva-learning", "name": "Viva Learning", "category": null, "description": null, "sla_url": "https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services", "uptime": null, "uptime_scope": "regional", "sla_eligible": false, "credit_policy": null } ], "notes": "Azure is a Cloud Infrastructure provider. See the official SLA at [https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services](https://www.microsoft.com/licensing/docs/view/Service-Level-Agreements-SLA-for-Online-Services).\n\n" }