{
  "schema_version": "1.2.0",
  "generated_at": "2026-06-25T00:38:55.498Z",
  "last_modified": "2026-06-24",
  "result": {
    "slug": "clickhouse",
    "name": "ClickHouse Cloud",
    "vendor": "ClickHouse, Inc.",
    "website": "https://clickhouse.com",
    "category": "databases-and-data-infrastructure",
    "category_name": "Databases & Data Infrastructure",
    "tags": [],
    "sla_url": "https://clickhouse.com/legal/agreements/service-level-agreement",
    "last_verified": "2026-06-24",
    "sla_status": "nosla",
    "sla_status_label": "No public SLA",
    "sla_help_wanted": true,
    "status_page": null,
    "scope": "global",
    "uptime": null,
    "max_credit_percent": null,
    "max_credit": {
      "kind": "none",
      "label": null,
      "value": null,
      "unit": "none"
    },
    "has_automatic_credits": false,
    "min_plan_for_sla": "enterprise",
    "needs_review": false,
    "default_credit_policy": {
      "calculation": "none",
      "remedy": "no_sla",
      "max_credit_percent": null,
      "unit": "percent",
      "note": null,
      "automatic": false,
      "credit_tiers": []
    },
    "claim_process": {
      "deadline_days": null,
      "deadline_basis": null,
      "business_days": false,
      "method": "Contact sales",
      "url": "mailto:sales@clickhouse.com",
      "required_evidence": [],
      "review_days": null,
      "credit_application": null
    },
    "exclusions": [
      "Non-HA-configured services (SLA applies only to High Availability services)",
      "Non-committed-spend customers",
      "Credits below $1 USD minimum threshold"
    ],
    "support": null,
    "support_tiers": [
      {
        "name": "Development",
        "slug": "development",
        "price": "Usage-based",
        "sla_eligible": false,
        "response_time": null
      },
      {
        "name": "Production",
        "slug": "production",
        "price": "Usage-based",
        "sla_eligible": false,
        "response_time": null
      },
      {
        "name": "Committed Spend",
        "slug": "committed-spend",
        "price": "Custom",
        "sla_eligible": true,
        "response_time": null
      }
    ],
    "sla_tiers": [],
    "services": [
      {
        "id": "clickhouse-cloud",
        "name": "ClickHouse Cloud",
        "category": "database",
        "description": "Managed ClickHouse analytics database (High Availability configuration required for SLA)",
        "sla_url": "https://clickhouse.com/legal/agreements/service-level-agreement",
        "uptime": null,
        "uptime_scope": "global",
        "sla_eligible": false,
        "last_verified": "2026-06-24",
        "credit_policy": null
      }
    ],
    "notes": "ClickHouse Cloud offers an analytics database with a public SLA document, but the actual uptime target percentages are not disclosed — they apply only to \"select committed spend contracts\" for High Availability-configured services. Contact ClickHouse sales for committed-spend SLA terms."
  }
}