{
  "schema_version": "1.2.0",
  "generated_at": "2026-06-25T14:02:27.268Z",
  "last_modified": "2026-06-25",
  "result": {
    "slug": "culture-amp",
    "name": "Culture Amp",
    "vendor": "Culture Amp Pty Ltd",
    "website": "https://www.cultureamp.com",
    "category": "hr-and-workforce",
    "category_name": "HR & Workforce",
    "tags": [],
    "sla_url": "https://www.cultureamp.com/legal",
    "last_verified": "2026-06-25",
    "sla_status": "nosla",
    "sla_status_label": "No public SLA",
    "sla_help_wanted": true,
    "status_page": null,
    "scope": "global",
    "uptime": null,
    "max_credit_percent": null,
    "max_credit": {
      "kind": "none",
      "label": null,
      "value": null,
      "unit": "none"
    },
    "has_automatic_credits": false,
    "min_plan_for_sla": "enterprise",
    "needs_review": false,
    "default_credit_policy": {
      "calculation": "none",
      "remedy": "no_sla",
      "max_credit_percent": null,
      "unit": "percent",
      "note": null,
      "automatic": false,
      "credit_tiers": []
    },
    "claim_process": {
      "deadline_days": null,
      "deadline_basis": null,
      "business_days": false,
      "method": "Contact account team",
      "url": null,
      "required_evidence": [],
      "review_days": null,
      "credit_application": null
    },
    "exclusions": [
      "No public uptime SLA",
      "SLA terms in private enterprise agreements only"
    ],
    "support": null,
    "support_tiers": [
      {
        "name": "Standard",
        "slug": "standard",
        "price": "Subscription",
        "sla_eligible": false,
        "response_time": null
      },
      {
        "name": "Enterprise",
        "slug": "enterprise",
        "price": "Custom",
        "sla_eligible": true,
        "response_time": null
      }
    ],
    "sla_tiers": [],
    "services": [
      {
        "id": "culture-amp-platform",
        "name": "Culture Amp Employee Experience Platform",
        "category": "hr-and-workforce",
        "description": "Employee engagement, performance management, and analytics platform for people-first organizations",
        "sla_url": "https://www.cultureamp.com/legal",
        "uptime": null,
        "uptime_scope": "global",
        "sla_eligible": false,
        "last_verified": "2026-06-25",
        "credit_policy": null
      }
    ],
    "notes": "Culture Amp (Culture Amp Pty Ltd, Melbourne, Australia) is an employee engagement and performance management platform. No public uptime SLA or credit structure exists in Culture Amp's General Terms or any publicly accessible document. SLA terms for enterprise customers are negotiated privately via enterprise sales agreements."
  }
}