{
  "schema_version": "1.2.0",
  "generated_at": "2026-06-25T00:38:55.498Z",
  "last_modified": "2026-06-24",
  "result": {
    "slug": "deel",
    "name": "Deel",
    "vendor": "Deel, Inc.",
    "website": "https://www.deel.com",
    "category": "hr-and-people-operations",
    "category_name": "HR & People Operations",
    "tags": [],
    "sla_url": "https://www.deel.com/legal/terms-of-service/",
    "last_verified": "2026-06-24",
    "sla_status": "nosla",
    "sla_status_label": "No public SLA",
    "sla_help_wanted": true,
    "status_page": null,
    "scope": "global",
    "uptime": null,
    "max_credit_percent": null,
    "max_credit": {
      "kind": "none",
      "label": null,
      "value": null,
      "unit": "none"
    },
    "has_automatic_credits": false,
    "min_plan_for_sla": "enterprise",
    "needs_review": false,
    "default_credit_policy": {
      "calculation": "none",
      "remedy": "no_sla",
      "max_credit_percent": null,
      "unit": "percent",
      "note": null,
      "automatic": false,
      "credit_tiers": []
    },
    "claim_process": {
      "deadline_days": null,
      "deadline_basis": null,
      "business_days": false,
      "method": "Contact account team",
      "url": null,
      "required_evidence": [],
      "review_days": null,
      "credit_application": null
    },
    "exclusions": [
      "No numeric platform uptime SLA confirmed in publicly accessible terms",
      "Payroll accuracy metric (99.9%) is not an uptime SLA",
      "Enterprise MSA may contain private SLA terms"
    ],
    "support": null,
    "support_tiers": [
      {
        "name": "Standard",
        "slug": "standard",
        "price": "Usage-based",
        "sla_eligible": false,
        "response_time": null
      },
      {
        "name": "Enterprise",
        "slug": "enterprise",
        "price": "Custom",
        "sla_eligible": true,
        "response_time": null
      }
    ],
    "sla_tiers": [],
    "services": [
      {
        "id": "deel-hris",
        "name": "Deel HRIS",
        "category": "hr-and-people-operations",
        "description": "Global HR platform for payroll, compliance, and workforce management",
        "sla_url": "https://www.deel.com/legal/terms-of-service/",
        "uptime": null,
        "uptime_scope": "global",
        "sla_eligible": false,
        "last_verified": "2026-06-24",
        "credit_policy": null
      },
      {
        "id": "deel-eor",
        "name": "Deel Employer of Record",
        "category": "hr-and-people-operations",
        "description": "Global employer of record services for hiring internationally without local entity",
        "sla_url": "https://www.deel.com/legal/terms-of-service/",
        "uptime": null,
        "uptime_scope": "global",
        "sla_eligible": false,
        "last_verified": "2026-06-24",
        "credit_policy": null
      }
    ],
    "notes": "Deel (Deel, Inc., formerly Skypher, Delaware) is a global HR and payroll platform. No numeric platform uptime SLA was confirmed from publicly accessible documents. Deel's \"99.9% payroll accuracy\" is a payroll data quality metric, not a platform uptime commitment. Enterprise customers should review the Trust Center SLA document at trust.deel.com or request terms during MSA negotiation."
  }
}