{
  "schema_version": "1.2.0",
  "generated_at": "2026-06-25T00:38:55.498Z",
  "last_modified": "2026-06-24",
  "result": {
    "slug": "honeycomb",
    "name": "Honeycomb",
    "vendor": "Hound Technology, Inc.",
    "website": "https://www.honeycomb.io",
    "category": "monitoring-and-observability",
    "category_name": "Monitoring & Observability",
    "tags": [],
    "sla_url": "https://www.honeycomb.io/terms",
    "last_verified": "2026-06-24",
    "sla_status": "nosla",
    "sla_status_label": "No public SLA",
    "sla_help_wanted": true,
    "status_page": null,
    "scope": "global",
    "uptime": null,
    "max_credit_percent": null,
    "max_credit": {
      "kind": "none",
      "label": null,
      "value": null,
      "unit": "none"
    },
    "has_automatic_credits": false,
    "min_plan_for_sla": "enterprise",
    "needs_review": false,
    "default_credit_policy": {
      "calculation": "none",
      "remedy": "no_sla",
      "max_credit_percent": null,
      "unit": "percent",
      "note": null,
      "automatic": false,
      "credit_tiers": []
    },
    "claim_process": {
      "deadline_days": null,
      "deadline_basis": null,
      "business_days": false,
      "method": "Contact account team",
      "url": null,
      "required_evidence": [],
      "review_days": null,
      "credit_application": null
    },
    "exclusions": [
      "Services may be unavailable for scheduled or unscheduled maintenance",
      "No uptime SLA in standard terms"
    ],
    "support": null,
    "support_tiers": [
      {
        "name": "Team",
        "slug": "team",
        "price": "Subscription",
        "sla_eligible": false,
        "response_time": null
      },
      {
        "name": "Enterprise",
        "slug": "enterprise",
        "price": "Custom",
        "sla_eligible": true,
        "response_time": null
      }
    ],
    "sla_tiers": [],
    "services": [
      {
        "id": "honeycomb-observability",
        "name": "Honeycomb Observability Platform",
        "category": "monitoring-and-observability",
        "description": "Event-based observability and query analytics for distributed systems",
        "sla_url": "https://www.honeycomb.io/terms",
        "uptime": null,
        "uptime_scope": "global",
        "sla_eligible": false,
        "last_verified": "2026-06-24",
        "credit_policy": null
      }
    ],
    "notes": "Honeycomb is an observability platform operated by Hound Technology, Inc. The standard Terms of Service use only \"reasonable efforts\" language with no numeric uptime commitment. Enterprise MSA customers may have negotiated SLA terms, but these are not publicly disclosed — contact Honeycomb directly."
  }
}