{
  "schema_version": "1.2.0",
  "generated_at": "2026-06-25T00:38:55.498Z",
  "last_modified": "2026-06-24",
  "result": {
    "slug": "sourcegraph",
    "name": "Sourcegraph",
    "vendor": "Sourcegraph, Inc.",
    "website": "https://sourcegraph.com",
    "category": "developer-tools",
    "category_name": "Developer Tools",
    "tags": [],
    "sla_url": "https://sourcegraph.com/terms",
    "last_verified": "2026-06-24",
    "sla_status": "credit",
    "sla_status_label": "Credit-backed",
    "sla_help_wanted": false,
    "status_page": null,
    "scope": "global",
    "uptime": 99.5,
    "max_credit_percent": null,
    "max_credit": {
      "kind": "uncapped",
      "label": "No stated cap",
      "value": null,
      "unit": "percent"
    },
    "has_automatic_credits": false,
    "min_plan_for_sla": "enterprise",
    "needs_review": false,
    "default_credit_policy": {
      "calculation": "tiered",
      "remedy": "credit",
      "max_credit_percent": null,
      "unit": "percent",
      "note": null,
      "automatic": false,
      "credit_tiers": []
    },
    "claim_process": {
      "deadline_days": null,
      "deadline_basis": null,
      "business_days": false,
      "method": "Contact account team",
      "url": "https://sourcegraph.com/contact",
      "required_evidence": [
        "Incident dates and times",
        "Affected Sourcegraph instance details",
        "Account information"
      ],
      "review_days": null,
      "credit_application": null
    },
    "exclusions": [
      "Scheduled maintenance (48-hour advance notice required)",
      "Force majeure events",
      "Customer-caused issues",
      "Self-hosted or on-premise deployments"
    ],
    "support": null,
    "support_tiers": [
      {
        "name": "Enterprise",
        "slug": "enterprise",
        "price": "Custom",
        "sla_eligible": true,
        "response_time": null
      }
    ],
    "sla_tiers": [],
    "services": [
      {
        "id": "sourcegraph-cody",
        "name": "Sourcegraph Cody Enterprise",
        "category": "developer-tools",
        "description": "AI coding assistant with codebase-aware context and enterprise security controls",
        "sla_url": "https://sourcegraph.com/terms",
        "uptime": 99.5,
        "uptime_scope": "global",
        "sla_eligible": true,
        "last_verified": "2026-06-24",
        "credit_policy": null
      },
      {
        "id": "sourcegraph-code-search",
        "name": "Sourcegraph Code Search",
        "category": "developer-tools",
        "description": "Enterprise code search and intelligence platform for large codebases",
        "sla_url": "https://sourcegraph.com/terms",
        "uptime": 99.5,
        "uptime_scope": "global",
        "sla_eligible": true,
        "last_verified": "2026-06-24",
        "credit_policy": null
      }
    ],
    "notes": "Sourcegraph (Sourcegraph, Inc., Delaware) provides AI coding assistance (Cody) and enterprise code search. The SLA commits to 99.5% monthly uptime per single-tenant instance, with 48-hour notice required for scheduled maintenance. Credit amounts require direct review — contact Sourcegraph for Enterprise SLA details."
  }
}