{
  "schema_version": "1.2.0",
  "generated_at": "2026-06-25T00:38:55.498Z",
  "last_modified": "2026-06-24",
  "result": {
    "slug": "wiz",
    "name": "Wiz",
    "vendor": "Wiz, Inc.",
    "website": "https://wiz.io",
    "category": "security-and-identity",
    "category_name": "Security & Identity",
    "tags": [],
    "sla_url": "https://legal.wiz.io/legal",
    "last_verified": "2026-06-24",
    "sla_status": "credit",
    "sla_status_label": "Credit-backed",
    "sla_help_wanted": false,
    "status_page": null,
    "scope": "global",
    "uptime": 99.5,
    "max_credit_percent": 20,
    "max_credit": {
      "kind": "capped",
      "label": "20%",
      "value": 20,
      "unit": "percent"
    },
    "has_automatic_credits": false,
    "min_plan_for_sla": "paid",
    "needs_review": false,
    "default_credit_policy": {
      "calculation": "flat",
      "remedy": "credit",
      "max_credit_percent": 20,
      "unit": "percent",
      "note": null,
      "automatic": false,
      "credit_tiers": []
    },
    "claim_process": {
      "deadline_days": 30,
      "deadline_basis": "billing_cycle_end",
      "business_days": false,
      "method": "Support ticket",
      "url": "https://legal.wiz.io/legal",
      "required_evidence": [
        "Evidence that the annual SLO was not met",
        "Dates and times of unavailability"
      ],
      "review_days": null,
      "credit_application": "Applied as monetary credit against the following year's Annual Subscription Fee"
    },
    "exclusions": [
      "Scheduled maintenance (≥72 hours advance notice)",
      "Hot fixes (≥3 hours advance notice)",
      "Force majeure events",
      "Customer-caused issues",
      "Free and trial services"
    ],
    "support": null,
    "support_tiers": [
      {
        "name": "Standard",
        "slug": "standard",
        "price": "Annual subscription",
        "sla_eligible": true,
        "response_time": null
      },
      {
        "name": "Enterprise",
        "slug": "enterprise",
        "price": "Custom",
        "sla_eligible": true,
        "response_time": null
      }
    ],
    "sla_tiers": [],
    "services": [
      {
        "id": "wiz-cspm",
        "name": "Wiz Cloud Security Platform",
        "category": "security-and-identity",
        "description": "Cloud security posture management (CSPM), vulnerability management, and cloud detection and response",
        "sla_url": "https://legal.wiz.io/legal",
        "uptime": 99.5,
        "uptime_scope": "global",
        "sla_eligible": true,
        "last_verified": "2026-06-24",
        "credit_policy": null
      }
    ],
    "notes": "Wiz (cloud security posture management) offers a 99.5% uptime SLA measured annually — an unusually weak measurement period that averages out short outages over a full year. Credits are capped at 20% of the annual subscription fee, applied against the following year's fees. Claims must be filed within 30 days after the year ends (by January 31)."
  }
}