Vendors Brex
B
SLA Profile

Brex

Fintech & Payments ·brex.com ↗ ·verified 2026-06-25
Official SLA ↗
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked 2026-06-25 · View as JSON
Uptime
Max credit
Claim window
None
Remedy
Paid
Min plan

Common exclusions

Explicit as-is / as-available warranty disclaimers
No availability guarantee or credit mechanism in public terms
Acquired by Capital One on April 7, 2026 — terms subject to change

Support tiers complementary, not the SLA

Standard
Subscription · Business hours
Premium
Subscription · 24/7

Per-service SLAs · 1

Most platforms commit to SLAs per service, not one blanket number.
Service
Category
Uptime
SLA
Brex Corporate Cards & Spend Management
Corporate cards, expense management, and business banking platform for startups and enterprises
Fintech & Payments
not covered

Notes — Brex (Brex Inc., Delaware; acquired by Capital One April 7, 2026) was a corporate card and spend management platform for startups. The Terms of Service contained explicit as-is disclaimers with no uptime guarantee, no credit mechanism, and no availability warranty. No financial remedy for availability failures existed in the public terms. Following the Capital One acquisition, terms are subject to change.

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