✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked 2026-06-25 · View as JSON
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Uptime
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Max credit
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Claim window
None
Remedy
Paid
Min plan
Common exclusions
Explicit disclaimer that Checkr makes no guarantee of continuous availability or performance
Standard as-is / as-available disclaimers apply
General liability cap of $100K or 12-month fees (whichever is greater) — not an SLA credit
Support tiers complementary, not the SLA
Standard
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Usage-based · Business hours
Enterprise
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Custom · 24/7
Per-service SLAs · 1
Most platforms commit to SLAs per service, not one blanket number.Service
Category
Uptime
SLA
Checkr Background Screening Platform
Automated background check and identity verification platform for employment and gig economy screening
HR & Workforce
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not covered
Notes — Checkr (Checkr, Inc., Delaware; San Francisco, CA; EIN 46-5213376) is a background screening and identity verification platform. The Customer Terms explicitly state: “Checkr makes no representation, warranty or guarantee regarding the continuous availability or performance of the Platform.” No uptime SLA, no credit mechanism, and no financial remedy for availability failures exists in the public terms.
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