✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked 2026-06-24 · View as JSON
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Uptime
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Max credit
—
Claim window
None
Remedy
Enterprise
Min plan
How to claim
Submission
Contact account team
Common exclusions
No numeric platform uptime SLA confirmed in publicly accessible terms
Payroll accuracy metric (99.9%) is not an uptime SLA
Enterprise MSA may contain private SLA terms
Support tiers complementary, not the SLA
Standard
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Usage-based · Business hours
Enterprise
SLA-eligible
Custom · 24/7
Per-service SLAs · 2
Most platforms commit to SLAs per service, not one blanket number.Service
Category
Uptime
SLA
Deel HRIS
Global HR platform for payroll, compliance, and workforce management
HR & People Operations
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not covered
Deel Employer of Record
Global employer of record services for hiring internationally without local entity
HR & People Operations
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not covered
Notes — Deel (Deel, Inc., formerly Skypher, Delaware) is a global HR and payroll platform. No numeric platform uptime SLA was confirmed from publicly accessible documents. Deel’s “99.9% payroll accuracy” is a payroll data quality metric, not a platform uptime commitment. Enterprise customers should review the Trust Center SLA document at trust.deel.com or request terms during MSA negotiation.
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