Vendors Doppler
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SLA Profile

Doppler

Developer Tools ·doppler.com ↗ ·verified 2026-06-25
Official SLA ↗
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked 2026-06-25 · View as JSON
Uptime
Max credit
Claim window
no_credit
Remedy
Enterprise
Min plan

How to claim

Submission Not applicable

Common exclusions

Commitment is an SLO (internal target), not a contractual SLA
No credit remedy tied to the SLO
Terms of Service no-refund clause bars prepaid fee refunds
Scheduled maintenance windows excluded from SLO calculation

Support tiers complementary, not the SLA

Free
Free · Community
Team
Subscription · Business hours
Enterprise
Custom · 24/7

Per-service SLAs · 1

Most platforms commit to SLAs per service, not one blanket number.
Service
Category
Uptime
SLA
Doppler Secrets Manager
Universal secrets manager for syncing environment variables and secrets across teams, apps, and infrastructure
Developer Tools
not covered

Notes — Doppler (Doppler Technologies, Inc., San Francisco) is a universal secrets management platform. Doppler publishes a quarterly 99.95% Service Level Objective (SLO) — explicitly not an SLA. An SLO is an internal operational benchmark carrying no contractual credit remedy, confirmed by the Terms of Service no-refund clause. Scheduled maintenance (typically ≤5 minutes per quarter) is excluded from the SLO calculation.

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