✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked 2026-06-23 · View as JSON
—
Uptime
—
Max credit
—
Claim window
None
Remedy
Enterprise
Min plan
How to claim
Submission
N/A - No public SLA credits · fireworks.ai/enterprise
Common exclusions
Scheduled maintenance
Force majeure events
Customer misconfigurations
Beta / preview features
Support tiers complementary, not the SLA
Standard
—
Included · Business hours
Enterprise
SLA-eligible
Custom · 24/7
Per-service SLAs · 3
Most platforms commit to SLAs per service, not one blanket number.Service
Category
Uptime
SLA
Serverless Inference
Pay-per-token hosted open models
AI
—
not covered
Dedicated Deployments
Reserved GPU deployments with autoscaling
AI
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not covered
Enterprise (Virtual Cloud)
Private/multi-cloud deployment
AI
—
covered
Notes — Fireworks AI is an AI & Machine Learning provider. See the SLA/terms at https://docs.fireworks.ai/faq/deployment/serverless/service-levels.
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