Vendors GitGuardian
G
SLA Profile

GitGuardian

Security & Identity ·gitguardian.com ↗ ·verified 2026-06-25
Official SLA ↗
Credit-backed
Publishes an SLA backed by service credits.
Source: official SLA ↗ · checked 2026-06-25 · View as JSON
Uptime
Max credit
Claim window
Extension
Remedy
Paid
Min plan

How to claim

Submission Contact account team

Common exclusions

SLA covers support response/resolution time metrics only, not platform uptime availability
Service credit is term extension only, not cash or fee reduction
Applies only to Order Form customers

Support tiers complementary, not the SLA

Free
Free · Community
Business SLA-eligible
Subscription · Business hours
Enterprise SLA-eligible
Custom · 24/7

Per-service SLAs · 1

Most platforms commit to SLAs per service, not one blanket number.
Service
Category
Uptime
SLA
GitGuardian Secrets Detection
Automated secrets detection and remediation for source code repositories and developer workflows
Security & Identity
covered

Notes — GitGuardian (GitGuardian SAS, Paris, France; GitGuardian Inc., US) is a secrets detection and code security platform. GitGuardian’s published SLA governs support response and error resolution times — not platform uptime availability. The sole remedy for failing to meet monthly average response/resolution time targets is a one-week subscription term extension per failing month. No platform uptime percentage or cash credit schedule is published.

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