✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked 2026-06-25 · View as JSON
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Uptime
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Max credit
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Claim window
None
Remedy
Enterprise
Min plan
How to claim
Submission
Not applicable
Common exclusions
All availability warranties expressly disclaimed (AS IS)
No uptime guarantee at any plan tier
Klarna may deprecate or change functionality without notice
Support tiers complementary, not the SLA
Standard
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Usage-based · Business hours
Enterprise
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Custom · 24/7
Per-service SLAs · 1
Most platforms commit to SLAs per service, not one blanket number.Service
Category
Uptime
SLA
Klarna Buy Now Pay Later
Buy Now Pay Later payment solution and merchant commerce platform for online and in-store payments
Finance & Payments
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not covered
Notes — Klarna (Klarna Bank AB publ, Stockholm; Klarna Inc., US; Klarna Group plc, UK) is a Buy Now Pay Later and merchant payments platform. Klarna’s Terms of Service and Merchant Cooperation Agreement explicitly disclaim all availability warranties — the platform is provided “AS IS” with no guarantee of continuous or uninterrupted service. No uptime SLA or credit structure exists at any merchant tier.
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