✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked 2026-06-23 · View as JSON
—
Uptime
—
Max credit
—
Claim window
None
Remedy
Standard
Min plan
How to claim
Submission
N/A - No SLA credits available · linear.app/contact
Review timeline
30 business days
Credit applied
Applied to next invoice
Required evidence: Account ID, Affected services, Incident timestamps, Impact description
Common exclusions
Scheduled maintenance
Force majeure events
Customer misconfigurations
Free tier services
Beta features
Support tiers complementary, not the SLA
Standard
SLA-eligible
Included · Business hours
Enterprise
SLA-eligible
Custom · 24/7
Per-service SLAs · 4
Most platforms commit to SLAs per service, not one blanket number.Service
Category
Uptime
SLA
Linear Cycles
Sprint and cycle management
Sprint Planning
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covered
Linear Issues
Issue tracking and management
Issue Tracking
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covered
Linear Projects
Project planning
Project Management
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covered
Linear Roadmaps
Product roadmapping
Roadmapping
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covered
Notes — Linear is a DevOps & Development provider operated by Linear Orbit, Inc. See the official Terms of Service at https://linear.app/terms.
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