✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked 2026-06-23 · View as JSON
—
Uptime
—
Max credit
—
Claim window
None
Remedy
Standard
Min plan
How to claim
Submission
N/A - No public SLA credits · docs.midjourney.com
Common exclusions
Scheduled maintenance
Force majeure events
Customer misconfigurations
Beta / preview features
Support tiers complementary, not the SLA
Standard
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Included · Business hours
Enterprise
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Custom · 24/7
Per-service SLAs · 3
Most platforms commit to SLAs per service, not one blanket number.Service
Category
Uptime
SLA
Image Generation
Text-to-image (v7/v8) via web + Discord
AI
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not covered
Enterprise API
Restricted-access image API
AI
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not covered
Video Generation
Video generation feature
AI
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not covered
Notes — Midjourney is an AI & Machine Learning provider. See the SLA/terms at https://docs.midjourney.com/hc/en-us/articles/32083055291277-Terms-of-Service.
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