Vendors › Midjourney
Midjourney SLA
–
Uptime commitment
–
Max service credit
–
Claim window
Manual
Credit application
standard
Min plan for SLA
F
- No public SLA This vendor publishes no enforceable uptime commitment or credit remedy.
Service credit policy
Calculation: none · Remedy: no_sla
How to claim
| Submission method | N/A - No public SLA credits · docs.midjourney.com ↗ |
|---|
Per-service SLAs (3)
Hyperscalers and most platforms commit to SLAs per service, not one blanket number. 3 tracked · 0/3 SLA-eligible.
| Service | Category | Uptime | SLA | Source |
|---|---|---|---|---|
| Image Generation Text-to-image (v7/v8) via web + Discord | AI | – | not covered | SLA ↗ |
| Enterprise API Restricted-access image API | AI | – | not covered | SLA ↗ |
| Video Generation Video generation feature | AI | – | not covered | SLA ↗ |
Support tiers
| Tier | Price | SLA-eligible | Availability |
|---|---|---|---|
| Standard | Included | No | Business hours |
| Enterprise | Custom | No | 24/7 |
Common exclusions
- Scheduled maintenance
- Force majeure events
- Customer misconfigurations
- Beta / preview features
Notes
Midjourney is an AI & Machine Learning provider. See the SLA/terms at https://docs.midjourney.com/hc/en-us/articles/32083055291277-Terms-of-Service.
Found an error or stale SLA? Suggest a correction ↗ (quick form, no account changes needed) · View as JSON