✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked 2026-06-24 · View as JSON
—
Uptime
—
Max credit
—
Claim window
None
Remedy
Enterprise
Min plan
How to claim
Submission
Contact account team
Common exclusions
No public uptime SLA found for Pingdom service availability
Support tiers complementary, not the SLA
Starter
—
Subscription · Business hours
Advanced
—
Subscription · Business hours
Per-service SLAs · 1
Most platforms commit to SLAs per service, not one blanket number.Service
Category
Uptime
SLA
Pingdom Website Monitoring
Website uptime monitoring, real user monitoring, and alerting (SolarWinds product)
Monitoring & Observability
—
not covered
Notes — Pingdom is a website monitoring service operated by SolarWinds. No numeric uptime commitment or credit structure for Pingdom’s own service availability was found in any publicly accessible legal document. Enterprise customers may have privately negotiated SLA terms — contact SolarWinds/Pingdom directly.
Found an error?
Suggest a correction ↗