✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked 2026-06-24 · View as JSON
—
Uptime
—
Max credit
—
Claim window
None
Remedy
Enterprise
Min plan
How to claim
Submission
Contact account team
Common exclusions
No SLA for free (No-Charge) products
No uptime SLA in standard paid Terms of Service
Enterprise SLA terms not publicly disclosed
Support tiers complementary, not the SLA
Developer
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Free · Community
Team
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Subscription · Business hours
Business
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Subscription · Business hours
Enterprise
SLA-eligible
Custom · 24/7
Per-service SLAs · 1
Most platforms commit to SLAs per service, not one blanket number.Service
Category
Uptime
SLA
Sentry Error Monitoring
Application error tracking, performance monitoring, and session replay
Monitoring & Observability
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not covered
Notes — Sentry (operated by Functional Software, Inc.) is an error monitoring platform. The public Terms of Service use “reasonable efforts” language with no numeric uptime commitment for any paid plan tier. Enterprise customers may have negotiated SLA terms — contact Sentry directly for Enterprise SLA details.
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