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Credit-backed
Publishes an SLA backed by tiered service credits: 99.9% uptime.
Source: official SLA ↗ · checked 2026-06-24 · View as JSON
99.9%
Uptime
—
Max credit
—
Claim window
Credit
Remedy
All plans
Min plan
How to claim
Submission
Email · mailto:support@wasabi.com
Deadline
60 days of incident
Credit applied
Monetary credit to future Wasabi Service usage
Required evidence: Error documentation showing internal server errors or service unavailability, Dates and times of errors/outages, Request type affected
Common exclusions
Scheduled maintenance
Force majeure events
Customer-caused issues
Credits below $1 USD minimum threshold
Support tiers complementary, not the SLA
Standard
SLA-eligible
Included · Business hours
Per-service SLAs · 1
Most platforms commit to SLAs per service, not one blanket number.Service
Category
Uptime
SLA
Hot Cloud Storage
S3-compatible hot cloud object storage
Object Storage
99.9%
covered
Notes — Wasabi is a cloud object storage provider offering hot cloud storage at a flat per-TB price with no egress fees. The SLA covers Hot Cloud Storage with a 99.9% monthly availability commitment and sole-remedy credits. The specific credit percentage per uptime tier requires direct verification of the SLA page; the claim must be filed by the end of the second billing cycle after the incident.
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