✕
No public SLA
Publishes no enforceable uptime commitment or credit remedy.
Source: vendor terms ↗ · checked 2026-06-24 · View as JSON
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Uptime
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Max credit
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Claim window
None
Remedy
Enterprise
Min plan
How to claim
Submission
Contact account team
Common exclusions
Uptime warranty explicitly disclaimed in Terms of Use
No SLA exists for standard Wise accounts
Support tiers complementary, not the SLA
Personal
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Usage-based · Business hours
Business
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Usage-based · Business hours
Per-service SLAs · 1
Most platforms commit to SLAs per service, not one blanket number.Service
Category
Uptime
SLA
Wise Money Transfer Platform
International money transfers, multi-currency accounts, and business payments
Finance & Payments
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not covered
Notes — Wise (Wise Payments Limited, UK; also Wise Europe SA/NV and Wise US Inc.) is an international money transfer and multi-currency banking platform. The Terms of Use explicitly disclaim any uptime warranty — no numeric SLA commitment or credit structure applies to standard accounts. Contact Wise for any enterprise arrangements.
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